Their normal answers are we will refund with no even knowing what purchaser is undergoing and 2nd we reorder item for you personally but that may be accessible in future supply slot which would be just one total day. So that you buy something and watch for two times for just a mistake by them.
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Perspective conversation · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience induced. Could you make sure you enable us along with your registered contract facts, we should have this checked.
Look at discussion · bigbasket @bigbasket_com 9h Replying to @LeHighburyFC We regret the inconvenience induced. Could you remember to assist us along with your order number? We will do our greatest to assist you to.
Adjustments in weights are billed to our wallets then afterwards in orders are extra for the cart. Today Once i requested in 2 orders there was adjustment of two rs each and a person was to the item they mis-delivered after which you can refunded.
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Check out discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Thanks for sharing your aspects. We're finding this checked and will get back to you personally shortly with the update. Kindly spare us a while.
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Look at dialogue · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience brought about. We can get back for you. Kindly spare us a while.
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Their time slots are by no means persuade for us because You will need to wait just one though day for shipping. Then they have Specific which they are saying find more info 2 hour shipping but what you require is not really accessible for Convey. Numerous situations acquired Improper orders, and now they want me to attend another excess working day for an buy that they misplaced.
Watch dialogue · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience prompted. Could you make sure you aid us with all your purchase number? We'll do our greatest to assist you to.
Animesh Anand Deliberately trying to fool customers. I placed purchase 2 times again and also the supply person contacted me just once to substantiate my address. He was only a society far from me and he claimed he couldn’t discover my tackle and remaining for one more area without the need of even informing me. Then i contacted purchaser treatment plus they informed he are unable to appear now so rescheduled my order to subsequent working day early morning slot And that i received confirmation concept that I might acquire my grocery in morning slot. Subsequent day i waited total day but no connect with no phrase from them, infact i attempted to Get hold of them but they no reaction and after that later on previous evening by some means simply call matured to client treatment and they said they misplaced order so would switch and order and have it shipped next working day night slot !
It will get tiring occasionally to examine every little thing. When they occur by the due date, they will not have card equipment, when they do the two, they are going to bring expired products etc. So Evidently there isn't a regularity and sincerity in Conference customer desires. Their purchaser treatment is largely non existent with no centralised control and accountability. So in the long run, lot of notice seekers spoiling the initiative which could have revolutionised grocery buying.
Watch discussion · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are incredibly disappointed to hear this. This is certainly not the type of practical experience we'd want you to have.